Request for new password fails to result in an email

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k9jri
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Last seen: 7 months 1 week ago
Joined: 2010/10/18 - 22:46
Request for new password fails to result in an email

WHile my account works perfectly my friend has not been able to log in to the forum. His call is KB9UCW and he does not believe that he ever attempted to sign up. When he does attempt to register with his call and email address it tells him that the call and email address are in use. When he tries to log in he is denied because of an incorrect ID or password.

When he asks for a new password it indicates that a new password will be sent via email but nothing arrives. He and I have tried several times in the past three days.

Can one of the administrators please reset the account and send an email with a 1-time password?

The ID is KB9UCW and the email address is birdman2@prodigy.net

Thanks in advance

Mike - K9JRIh