Password snafu - Help requested...

From FB:

"I am finding I may be in some sort of login limbo on the website. My email & call are registered but I cant login. When I try a lost password procedure, I am told my email & call are not registered. So I try to register, only to be told my email & call are registered already. Could you connect me to someone that could help me out please? Thanks W6ORV"