account problem help?

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KC3GUB
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Last seen: 2 months 3 weeks ago
Joined: 2016/05/01 - 00:55
account problem help?

Anyone know who I can contact re: account problems? I tried the link at the bottom of the logon page but it gets bounced back as un-deliverable.
Any help would be appreciated.

Basically, I tried to update my account’s username to match my vanity callsign. However, when I tried to change it, the system notified me that there is an account with username KC3JCS. I tried logging oil to the account with username KC3JCS, but noe of my passwords worked. I tried resetting the account with username KC3JCS, but I never receive an email under any of my working email accounts.

I was able to update the callsign under the account with the username of my initial callsign (KC3GUB) to my current call sign of KC3JCS. The only issue is that my account user name does not match my callsign. I tried to update my username to KC3JCS but I received an error that an account exists under my new call sign. If it doesn’t matter if the account name does not match the username, I’m good with my workaround. However, if they need to match, we need to find a way to delete the account with the username of KC3JCS, my current callsign.

73
John / KC3JCS (old KC3GUB)